Paprika

3 Reviews on “Paprika”

• RK

  Don’t waste your time or money. If I had an option to give this restaurant zero (no stars), I would.I have no idea what the food tastes like but I can offer my opinion that their service is horrible. I placed an order 2 hours ago. When I placed the order, I was told to expect delivery in 40 minutes. After waiting for 50 minutes, I called the restaurant. A woman answered. She said the driver left 10 minutes ago and I should expect my food in a few minutes. After waiting another 20 minutes (over an hour after I placed the order), I called back again. I spoke to a man. He said that the delivery guy just left 10 minutes ago and he should be there any minute. He claimed he had no idea who I spoke with during my earlier call and he had no way of contacting the delivery person and giving me a more accurate estimate. (Really? Ever heard of cell phones?) At an hour and 40 minutes, I called the restaurant again and asked to speak to a manager. I was told the manager was too busy to talk to me but I could leave a number and he would call me back. I insisted and was put on hold for about 20 minutes. I never did get to speak to a manager but when someone finally came back on the line, I told them to cancel the order and wished them a Happy New Year.Obviously this business does not care about customers. Seriously. If your delivery time is 2 hours, just be honest. I wouldn’t have canceled the order if they had just been up front. But lying to your customers is not a good idea. Not to mention a manager who would rather put a customer on hold for 20 minutes, hoping they’ll just give up and hang up, than getting on the line to accept responsibility for the restaurant’s mistake. Bottom line, if you don’t want to starve, go elsewhere. We did. Ordered sushi from Fin. It was delicious. We’ll be going to Tiffin on Devon (less than half hour delivery time on average) for delicious Indian food and, more importantly, honesty.

  April 2, 2014, 2:36 am

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• Foodie In Wicker

  Paprika’s totally a win-win for delivery. Mm mmm. This place has amazing Indian food! And it delivers. I’m loving it. At first I had delivery from them. I thought Indian was a good change in cuisine. I ordered the Chicken TIkka Masala, dahl (super healthy lentils), some samosas and naan, and the rice pudding (kheer) for dessert. It was all hot and fast and delicious. It was so yummy I ordered again with the Onion Bhaji and Palak Ghoast, lamb with spinach, and it too was really taste. The onion bhaji was batter-fried onions. yumm.

  June 23, 2010, 11:54 pm

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• JKP

  Great food; not-so-good service. This is one of those places that suffers from being too good. People really like it, so more people go than the staff are ready to handle.I went with two friends on a Saturday night around 7pm. The gentleman running the place was very personable and helpful. However, the restaurant was packed and the owner(?) was the only one there to serve all the tables. Predictably, the service suffered. We had to wait quite a long time for our food. I did notice that they were processing a lot of take out and delivery orders, so that might have backed things up a bit. That said, the food was quite tasty, almost making the long wait worthwhile. Given the reasonable prices and BYOB, it makes for quite a cheap night. On top of that, it’s walkable from Lincoln Square, which is great for me.When I go back again, it’ll be on a weekday evening so as to avoid the crowds. Or I’ll do carry out.

  May 5, 2010, 2:51 pm

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