Parkside Grill & Lounge

5 Reviews on “Parkside Grill & Lounge”

• Mindij22

  Extremely rude!. Chic answered the phone, I asked if they had the fights on because we were watching it somewhere else and the bad weather caused their satellite to go out, she said that they were on but that there was no sound. I asked her if we missed the main event yet because if we didn’t, we would come, and she told me that she didn’t have time to find out, she wasn’t watching the fight, and that she had other things that she had to be doing. Amoung a couple other very rude things she had said to me. I will never spend my money there thanks to her great customer service. I encourage everyone else to stay away as well.

  May 8, 2015, 4:07 am

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• John Deere

  Credit Card Machine Issues. Went to Parkside Grill today with a couple of coworkers for lunch. Any other time we have had really good service. We ordered our food which I ordered a soup with their wings as my meal. Was kind of expecting my soup first but it came out the same time as the rest of the food. The food was good and our waitress was very polite and efficient with refilling drinks etc.The biggest problem was when she brought our bills she informed us then that the credit card machine wasn’t working. We were more than welcome to use their ATM to get cash (a $2.25 fee for their machine). I only had a credit card to pay with and informed her of that. She tried to run my card but the system was still down. She commented that the system hasn’t been working since they tried to run the first card earlier. So this was something that they knew before we ordered!!She came back and said that she could write down my card info on a post it note and they would run the charge later. REALLY!! Who in their right mind these days is just going to let someone write down their credit info?!?I asked to speak to the manager. She went to the back and rather than the manager coming to the table to talk she asked me to follow her to his office.The Manager was extremely rude and said that it’s not their fault the system is down. (Yes it is!! They have backup lines for this exact reason. Connect it to a phone line. Get a dedicated DSL line.) I told him that the waitress could have informed us of the system being down before we ordered. We could have gone elsewhere or went to the bank to get money without getting charged an extra $2.25 for using their ATM. He gave me a rude look, snatched the bill out of my hand and shut the door to his office in my face!!!(Oh yeah and he was on the phone with someone the whole time we were having the conversation. REDICULOUS – Didn’t even have the courtesy to hang up or put someone on hold.I spoke to the bartender before I left. She stated that the line being down was not under their control. I said that I understood that, but knowing that it was down before the customer orders is something that should have been communicated. They were hoping it would come back up which I understand, but they still need to communicate that. On top of that this was the 3rd time in the last 5 visits that their credit card machine has been down!!Not sure if Parkside Bar and Grill will be visited for a long time. I work just a few blocks away in a building of about 650 people. BAD MOVE PARKSIDE – BAD MOVE!!!

  November 1, 2013, 7:09 pm

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• JenJen

  Never Been Disappointed. I eat at the Parkside at least once a month and I’ve never been disappointed with the service or food. Tonight I had an excellent burger and the homemade fries were anything but greasy. Great value too. In my experience, the other reviews are not typical. Plus, there are a lot of TVs, so if you like sports, this is a good place to watch a game.

  July 1, 2013, 11:21 pm

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• Rob Long

  Lunch. Upon arrival poor and limited parking. Inside scene looks ok and Bartender was quick to take our drink order and explain specials. Menu was typical bar and grill food. Ordered southwest burger medium with fries and slaw. Burger was not cooked as ordered and was dry and not flattened so it was not easy to eat, patty was in a ball. Cheese did not melt and toppings were not flavorful. Fries were homemade and seemed greasy and not seasoned at all. Coleslaw was not good and tasted poor. Service all around was good. Our waitress did a good job checking on us. I would not recommend the food at this bar and grill.

  February 2, 2013, 11:28 pm

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• A C

  Service is horrible…great place if you want to be insulted and have poor service by staff and watch bartender have a tantrum in front of paying customers and slam bottles

  January 7, 2013, 1:10 pm

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