Latest Reviews
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I will never order from Al's Pizza again. Awful customer service. I ordered a pizza and garlic bread. The order came with the pizza with the wrong top…
Meagan S
Al’s Pizza
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Better off with a tombstone. Ordered a xl thin crust cheese. What I got looked and tasted like a day old ice cold xl cheese. The staff was ignorant st…
Medicmomto3
Al’s Pizza
About
Al's Pizza is open for Fast Casual and Pizzeria. Al's Pizza serves Italian and Pizza dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
Feature List
deliverytakeaway availableoutdoor seatingwifiReviews
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2 Reviews on “Al’s Pizza”
I will never order from Al’s Pizza again. Awful customer service. I ordered a pizza and garlic bread. The order came with the pizza with the wrong toppings and no garlic bread. Nothing in the order was right, it was 100% wrong. I did not want to wait another hour for a redelivery and called to ask for a refund. I was told they do not offer refunds and only remakes and redeliveries. When I stated that I did not want it delivered again due to the hour and child bedtimes I was hung up on by the manager. Refusing refund is one thing, being hung up on is another. The customer service was down right rude and it was 100% the mistake of the restaurant. I then called grubhub to file a complaint and ask for a refund. They refused refund to grubhub as well. For a $4.50 delivery fee and a tip, they should ensure their deliveries are right. Again, I will never order from Al’s Pizza again and if you value custome service you should not order from Al’s pizza either. There are dozens of other pizza places on the far North West side that will bend over backwards to keep you as a customer. Al’s will not.
Better off with a tombstone. Ordered a xl thin crust cheese. What I got looked and tasted like a day old ice cold xl cheese. The staff was ignorant stating that they don’t guarantee freshness. What Restraunt does that? Al’s does! Basically I am very disappointed and will never order again from there. There are plenty of pizza places to chose from do yourself a favor and don’t waste your money.