Latest Reviews
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My husband and I did Texas Road House's call ahead seating, so when we arrived around 7:30 on a Saturday night we only had about a five minute wait fo…
Cate Sisco
Texas Roadhouse
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Have had a better experience than this time. Waitress polite though we waited for 10 minutes to be waited on. Had to send my prime rib back. When it c…
Royalsfan
Texas Roadhouse
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I am (was) a regular customer of Texas Roadhouse. Last night, I attempted to place a carry out order starting at 8:48 pm. I can't imagine the restaura…
J.T.
Texas Roadhouse
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Texas Roadhouse serves American, BBQ and Steak. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “Texas Roadhouse”
I am (was) a regular customer of Texas Roadhouse. Last night, I attempted to place a carry out order starting at 8:48 pm. I can’t imagine the restaurant was slammed near 9 pm. I was on hold (in queue) for 6 minutes. I then hung up and called back and tried the call ahead seating option thinking I might get through that way. After 1:45, someone picked up then hung up the phone, clearly not wanting to be bothered by a phone call. I called back 5 more times and spent a total of 26 minutes (not including the first 2 calls) continuing until 9:45 pm. At one point the phone was answered and I could hear a person talking in the background for a minute or more then the phone was hung up. I finally reached someone and, at this point I was rather mad (understandably). I asked to speak with a manager. I was placed on hold and no one ever returned. I will not return. I can only hope this is not indicative of all locations. They clearly have problems at this location. I have a phone log showing what I have explained and have offered that to the franchise. I’ll see if they’re interested enough to follow-up. I do not want any coupons or discount cards as I will not use them. I ended up going elsewhere which is what I will do in the future. I am a business owner & I know I wouldn’t be in business long with service like this.
Good food rude staff. Ive eaten here many of time. By far the best stakes! never over cooked. But the staff could use a class on manners and customer service. they act like you are bothering them when you walk in. they never make eye contact and they seem to ignore you. I love how they put you in the bar then grill you for your ID. Heres a thought, how about asking people if they would like to sit in the bar in the first place. Never had any problems with my order food is great, that’s the only reason I go. Next time I think I will order to go so I wont have to deal with the rude employees
I ordered a medium rare steak and received a well done steak. Really!!! The service sucks also.
The good – Steak was done right and service was pretty good for a packed Monday. The bad – Salad was premade and saturated with heavy dressing. House steak sauce is disgusting. Interrupted three times for birthday cheers…
Went this Labor Day weekend. Fantastic steaks, quick service, staff was great. Seated right away. Although depending on time of day you can have a bit of a wait for a table. This would be natural considering the great food they serve. If you want great food, especially steaks Texas Roadhouse is the place to go!
Never got my order. Seriously. They never brought me my order…..
Good Steak for the price.. You get what you pay for, but if you’re not looking to bust the bank on steak, this place is a good bet.