Latest Reviews
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Rude rude staff and loud hip hop music. Obnoxious. This place has really gone downhill since it changed its name to Wasabi. The management team is cle…
Amy Anderson
Wasabi
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Excellent establishment. Recently ate here for the first time, food tasted superb with a fun atmosphere and great customer service!…
Facebook User
Wasabi
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Disappointed. I am disappointed. Not in the food, but in the management by the owner. My husband and I visited this establishment for the first time w…
Jkmiesse
Wasabi
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Wasabi serves Japanese, Steak and Sushi. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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8 Reviews on “Wasabi”
Excellent establishment. Recently ate here for the first time, food tasted superb with a fun atmosphere and great customer service!
Disappointed. I am disappointed. Not in the food, but in the management by the owner. My husband and I visited this establishment for the first time with our two young sons. One of our sons has a potential egg allergy, however we wanted to experience the hibachi grill. Knowing eggs are incorporated in the fried rice, I asked our waiter to make sure no eggs were used in the food preparation. We also let our hibachi chef know about the allergy, and asked him repeatedly not to incorporate eggs into the dishes. He started his routine and the boys were mesmerized. The chef began to crack eggs and I became concerned. After a few minutes, I realized the chef had no intentions of creating a non-egg dish. I discreetly approached our waiter and the owner and asked if they could recreate a dish in the kitchen for our son. A mistake on their part should be fixed in my mind. I wasn’t upset and just thought the chef had forgotten due to his normal routine. The owner questioned why I hadn’t let our waiter or chef know. I informed her that I had told both several times. She reluctantly agreed to make another dish in the kitchen. While we were waiting, the chef tried to put the egg fried rice, chicken and vegetables that had been contaminated with the egg protein our our son’s plate. We repeatedly put our hands in front of the plate and told him our son could not have eggs. The chef served our other son and he eagerly began eating his food. Fifteen minutes later after everyone except my egg allergy son had their food, our waiter approached me and said his boss wanted him to take the plate of food our other son was enjoying, or we would have to pay for the recreated dish and the dish in which they made the mistake. I was in shock at the absurdity of this demand. The waiter took the plate from my son, who is 4, and abruptly and left. My four year old was left confused and hungry. Ten minutes later a new non-egg dish was delivered. The boys quickly ate and then we left. I am understand people are not fully aware of the severity of egg allergies, but to take a perfectly good dish from a 4 year old just to toss it in the trash due to a mistake on the restaurant’s part is absurd. My four year old didn’t deserve to be treated that way. We will not provide any more business for this unreasonable company. I’ve also let our friends and family know of the poor management and business practice. Very disappointed.
Terrible Service. We have given this place more than enough chances and it has been the worst service we have ever had every time. The food, however, was very good. I will not go back simply because the service was so bad every time we went. Taking 15 minutes to wait on a check after everyone is done…bad. Taking 20 minutes to take a drink order…bad. Never refilling drink once we had it…bad. Good luck.
Terrible place. Terrible food and service. Go to sushi on the rocks much better food there.
Wonderful. Ever since Li Liu took over the hibatchi restaurant and gave it her brand name of Wasabi, it has been on an admittedly slow, but definite climb upwards! My husband and I love the 82nd street location and were excited to see it in our own city of Greenfield! The addition of hibatchi is wonderful. Li hugs me when we visit we eat there so often. She is ALWAYS there when we come in. I don’t think she sleeps! They’ve renovating everything from their menu to the other side of the building, and that takes a lot of time and money. I think the progress they’ve been making is GREAT and it will all pay off soon! We love coming in and sharing sushi and a hibatchi meal and hope that other people start taking notice of all the progress they’re making and give it another chance! The first owners were terrible and had sub-par service and food. Come out and try it again so something so unique can stay local!
Had sushi here today. Very tasty on par with indianapolis sushi places. Will definitely take advantage of the closer sushi option.
Disappointment!. What’s wrong with this picture – ONE waitress for an entire restaurant. This poor gal had the entire sushi side and the habachi side. When we complained to the manager (who was doing little) about our wait, she said the waitress was the problem. The poor girl was in tears trying to accommodate two rooms of patrons. Once we got our food it was fine, but the experience was terrible! Also, the manager acted like she was doing us a favor to take our appetizer off our bill even though we NEVER GOT IT!