Coffee Bean & Cafe
Latest Reviews
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On today's visit, my first time actually setting foot in coffee bean, the owner made me feel like I was just another number and that my business didn'…
Ashley
Coffee Bean & Cafe
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Hash. Best hashbrowns in town, the few times they don't burn them. Decent burger too.…
Joshua S
Coffee Bean & Cafe
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Dine in recommended. There's been nothing wrong with the food there but after trying for an hour to call in an order to go I would seriously recommend…
Willou
Coffee Bean & Cafe
About
Coffee Bean & Cafe is open for Cafe. Coffee Bean & Cafe serves American, Coffee and Tea and Tea dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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10 Reviews on “Coffee Bean & Cafe”
On today’s visit, my first time actually setting foot in coffee bean, the owner made me feel like I was just another number and that my business didn’t matter. Myself and a coworker decided to order coffee bean for lunch. We ordered 2 crawfish salads to go – my coworker then picked it up within the 15 minutes they said it would take to have it ready so that the crawfish would still be hot or at least warm. When I opened my salad the lettuce was brown and wilting and the crawfish was cold and seemed as if it had been sitting for a while. I brought the salad back to Coffee Bean and requested a refund. The owner, Amy, came out in a defensive manner and told me I could only get a store credit because it was unfair to her that I returned the salad. She said this is how she always serves her food- this baffled me. Isn’t it unfair to serve customers old food, let alone defend your less than mediocre service? She then went on to say that I’m the one with the problem. After insisting that I take a store credit, she finally agreed to give me a cash refund but only if I promised to never come back again. After the poor service I received today she has absolutely nothing to worry about. If she was willing to let those salads leave her kitchen and then have the audacity to defend it, I question the safety and cleanliness of their food handling, storage, and practices. I wish I had taken a picture before they shuffled my wilted salad on to the back – probably to serve to another unsuspecting customer.
Hash. Best hashbrowns in town, the few times they don’t burn them. Decent burger too.
Dine in recommended. There’s been nothing wrong with the food there but after trying for an hour to call in an order to go I would seriously recommend dining in only because the phone continually rang and rang without ever being picked up. There were a couple of glimmers of hope with two busy signals but only false hope followed by continual ringing without the phone ever being picked up or even reaching a voice mail.