Beraca

3 Reviews on “Beraca”

• Greenqueen

  Worst customer service ever 9/21/2014. This sunday 9/21/2014, we decided to order take out. I ordered pollo ceibeno and bistec encebollado for my friend. We pay and pick up our order and when I am in the car my friends opens the food and notices my pollo ceibeno had grilled chicken instead. So, I called the restaurant back and the lady on the phone refused to exchange my plate even though I had not touched one bit and she also refused to give me a refund! she also refused to give me the name of her manager or the cellphone number!! this is the worst service ever! she kept arguing with me that I was the one wrong!! in the end i put in another order for pollo ceibeno and I told her if she understood what I was saying… btw this was said in spanish so i know it was not a language problem…I ended up paying for a plate I never ate and for something that WAS NOT MY MISTAKE, ..I am still seeking out the managers phone number or some way to contact them so if anyone know pls let me know.. worst customer service ever. i used to go there every weekend but not anymore

  December 22, 2014, 4:51 am

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• Aledaniela

  No good. This restaurant has good food but when it comes to customer service they suck! They always catch an attitude when you try to ask them something, specially the ladies by the register, I’ve been there several times but its just always the same with those ladies catching attitude I just stopped going there now I just go next door to LA NUEVA HACIENDA they’re really really nice and the food it’s delicious I always order food from them now 🙂

  June 18, 2013, 9:01 pm

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• Butterfly35124

  Authentic Honduran Food. If you are looking for some great Honduran Food… you have found it. We drive from Birmingham, AL just to eat here!!!

  April 4, 2013, 4:44 pm

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