Sugarbaker’s
Latest Reviews
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Terrible! Give it a miss. I ordered my daughter's birthday cake here. The woman who took the order was impolite, condescending and provided poor custo…
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Don't believe the hype. Terrible customer service, staff is pretty rude and seems disinterested in their work. Had a tasting, the amaretto cake is rea…
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Great Desserts. I have had SugarBakers Cakes at numerous restaurants and events, and it has never failed. I ordered a cake for my daughters engagement…
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4 Reviews on “Sugarbaker’s”
Terrible! Give it a miss. I ordered my daughter’s birthday cake here. The woman who took the order was impolite, condescending and provided poor customer service. I attempted to give the business however, the benefit of the doubt. The chocolate cake however, was grainy and lacked flavor. The butter cream icing was very thick and honestly just awful. Very disappointed with the product and service. I would never recommend this business to anyone.
Don’t believe the hype. Terrible customer service, staff is pretty rude and seems disinterested in their work. Had a tasting, the amaretto cake is really good, but everything else tasted equal with what you buy at the grocery store. I have used CakeLove and Charm City Cakes… both were delicious and the entire experience was great. We will never return to Sugarbakers.
Great Desserts. I have had SugarBakers Cakes at numerous restaurants and events, and it has never failed. I ordered a cake for my daughters engagement party, and she loved it so much we went there for a tasting. We ordered her wedding cake for next May and we are so excited!
Sugarbakers is Disappointing. Sugarbakers752 Frederick Rd Ste 2Catonsville, MD 21228 Wedding date: May 23, 2009. Do not waste your money. My daughter’s wedding cake from Sugarbakers was very disappointing. The wedding cake did not come close to what Sugarbakers served at our tasting and it was definitely not what we ordered. The wedding cake was to have white icing with burgundy trim. The bottom layer was to be made of moist lemon cake filled with lemon mousse and the top 2 layers were to be made of moist red velvet cake with fudge filling. The cake arrived with an ivory yellowish colored icing with brownish purple trim. The fresh flowers on the top of the cake were very pretty. The icing tasted like sickening butter flavored Crisco. It was definitely not the light fluffy icing we were served at the tasting. The large bottom layer of the cake was filled with sickening butter flavored Crisco tasting icing instead of the lemon mousse we ordered and the cake had only a very slight taste of lemon on the end of the layer and no taste past that. It didn’t taste at all like the moist lemon cake we were served at the tasting. We didn’t get to taste the red velvet portion of the cake but did observe several uneaten pieces left on the tables. Sugarbakers customer service is poor as well. They do not respond to emails sent from their own web site. Sugarbakers is very disappointing.