Latest Reviews
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Not a good gluten free option .. at all. Once I said salad was not a main dish, it was a downhill slide. The waitress was nice and tried to be helpful…
Julie Bostian
Madrones
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Found this using Zamato. Well worth doubling back on our trip. Excellent food and large lunch portions. Best chicken Caesar salad I've had anywhere.…
Barb V
Madrones
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Good food and beer. Stingy wine pours.. There's lots to like about Madrones and one sticking point that gets on my nerves every time we go. I'll start…
Dave.brody
Madrones
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Madrones serves American, Burger and Steak. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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8 Reviews on “Madrones”
Found this using Zamato. Well worth doubling back on our trip. Excellent food and large lunch portions. Best chicken Caesar salad I’ve had anywhere.
Good food and beer. Stingy wine pours.. There’s lots to like about Madrones and one sticking point that gets on my nerves every time we go. I’ll start with the good. The food generally exceeds my expectations. The ingredients are fresh, the prices are reasonable for what you get, and everything is prepared well. I especially think the Ribeye is an excellent cut of meat, prepared deliciously, and a really good value. The beer list is fantastic, and they really take their beer seriously. Many of my favorites craft beers are on draft, and are all served properly. Stouts, Porters, IPAs, etc are all in their proper glasses, and the kegs are fresh. I also enjoy the lively atmosphere and good service.With all that said there is one thing that they really drop the ball on. The wine pours are absolutely pathetic. I understand the need to control servings and a popular way to do this is pouring wine into little measured carafes and then into glasses. The measured pour at Madrones are about 3-3.5oz or so. When I’m paying $11.00/glass, that is unacceptable! Also, every wine, even Zins and Cabs are poured into thin white wine glasses. This is weird as they must have 7 different kinds of beer glasses. Actually, I think the reason they do this is that if you were to pour their paltry servings into a red wine glass it would look absolutely comical. This is really unfortunate as their wine list is fairly well thought out. It’s not upscale by any means, but there are some excellent affordable choices. I would suggest never ordering wine at Madrones unless your ordering a bottle.Overall, I really like the place, but every time I order wine I feel ripped off, and that makes me not want to return. Hopefully someone will read this and make a change. It’s a shame that they get so many things right and something so important, so wrong!
Wonderful Surprise!. I read the reviews for this restaurant before I went there. I certainly didn’t expect much. The reviews that I read were simply awful, but my step-son said that he liked Madrones, so we went. I was so pleasantly surprised! I ordered the blackened salmon special, which was served over risotto with crab meat and diced asparagus. I told our waitress that I liked my fish well done, not medium, as they usually prepare it. She said that that would not be a problem. It was served just as I requested and was delicious. The risotto was simply amazing. What a delightful meal it was! My step-son was right. The restaurant that I knew I would hate has just become my new favorite! And by the way, the wait staff and management could not have been any nicer!
First time in 2 years I got a steak cooked exactly how I ordered it. Waitress was chatty but other staffers picked up the slack.
Horrible!. Hello,Please read this honest review of your Frederick establishment. Our experience on 9/27/14 was much less than average. It was a horrible experience and it was our second visit (first one was good). Our experience started when we made call ahead seating at 5:45. We got called back around 6 with other customers getting called back first for the same size party. Our waitress was terrible. No name provided, no welcome, etc. She grudgingly took our drink orders and then served me a water with 2 lemons which were way past its ripeness. They were black and moldy. I ask for a replacement and she hesitated and then was going to leave my water on the table and just give me two lemon slices. I told her I wanted a new water with new lemons. We were nothing but nice and always tip well (18 plus for good service) So far, our experience was poor. Benefit of the doubt…I got what I believed was new water. 10 minutes later she took our order…yes we had requested substitutions but nothing over the top. I asked if bread came with our meal and she said yet. 15 minutes later we go bread but still had no small plates. My daughter grabbed a manager for them at about 25 minutes after we placed our order. No apologies or comments but the manager got us the plates. At 45-50 minutes…no food. I walked up to the person who oversaw the runners and told her that it was been 45-50 minutes and still no food. She said she will look into it but not very apologetic or nice. The manager came by and he stated that we had many substitutions and suggested that was the cause of the delay. Nice to blame the customer for the long delay in our food delivery. That’s great management skills. Substitutions were blackened salmon instead of chicken on a caesar salad (bacon on the side) and blackened salmon instead of asian salmon on another salad…dressings on the side. That’s it! The manager was not mean but not very customer oriented but the apple doesn’t fall far from a tree i.e. hostesses, waitstaff. The manager said it should be just a couple of minutes and by 7:10p.m (1 hour and 10 minutes after were seated, we got our food. We were celebrating my daughter’s fiance’s birthday. And so far, it was no celebration based on the dining experience. During this hour and 10 minutes, the waitress did not come back at all. She walked around us but never stopped by and said, sorry for the delay, do you need anything?..NOTHING…we asked a runner for my husband’s salad for a refill of my daughters drink. We finally received our food, I took a bite of my blackened salmon and it was RAW. I stated as such and I stood up to take my plate back to where the runner was standing. I like my things cooked and well done so my daughter said, let me try it. She tried it and said YES, it was RAW. It was sushi and not flaky blackened salmon. I took it up to the person overseeing the runner and she had the nerve to tell me they cook salmon medium. I showed her my plate and said it was raw. She unbelievably told me that it was the way it was supposed to be. NO, it’s supposed to be cooked and flaky. It was rubbery, limp and meant for sushi. I handed the plate to the manager and said to take it off my bill and it was raw. The manager wasn’t yet concerned at this point. I sat back down and told my family I would eat when I returned home and that I’d wait until everyone was finished. An hour and 50 minutes passed since we arrived for our 5:45 call ahead seating time. I sat down and my daughter sliced into her steak and it was raw. Not medium as she requested but RAW and mooing. (And what is with the 8 oz of butter on the plate? There was more butter than mashed potatoes) (The file is too large to send but please email me and I will send a pic of the uncooked sirloin; I wish I took pics of the lemons but that was at the beginning of the evening and we tried blowing it off); We got the manager and he was not very helpful or really sorry. Things happen he said. Basically, we think the order was not put in until I walked up to the runner after 45 minutes of waiting…again, the waitress was awful and came to our table with an attitude. The manager’s solution was to try Madrone’s again and to give him a call before we come. No, we are not calling him. No, we are never stepping foot in your establishment. Yes, we are telling our friends of the experience….Much more occurred during our experience but I am limiting the details to the main ones…However, our server and the other servers were looking over at us and laughing while the manager was speaking to us. My daughter mentioned this to the manager and he refused to look or even care. This was the worst place I have ever been to because of the service, food and management. If you would like to stay in business, you need to clean house and put some training in place. We went to your establishment to have a nice celebration and experience, but we left hungry, and upset. This was my family’s worst dining experience ever!
We waited over an hour for our food. Steak tasted like it was soaked in fuel. Service was terrible. Seafood Explosion was overcooked. We won’t go back.
Well if u find yourself in need if a mgr.when u dine u r out of luck *** They hand out business cards an ask u to cAll back ..Really who does this ??? I though one would want a Custmer to leave happy ** One should never ever let a Custmer leave angry if you can stop it ** My meal was burnt & who sends our food burnt ??? Then was told by a mgr.in a not nice way it takes time to remake !!!!!! I ask to speak with the GM.but was given his business card by bartender an told her to tell me he was busy with a lgr.party & didn’t have time for me ***,Really !!!!!! I was told to cAll back when his party left …..