Bonaparte Breads

1 Reviews on “Bonaparte Breads”

• Parsem3

  Looks cute, tastes terrible. I have been a customer of this store for more than five years and have been very satisfied with the service and the pastries at the Fells Point location. But my recent experience at Savage was the worse it had ever been. This past Sunday I visited the Savage store for a fruit tart and coffee, and I was very dissatisfied. Not only did the fruit tart taste like it sat in the refrigerator for more than a week, the coffee was lukewarm, and the manager was unwilling to replace the item when I brought my food back to the counter. When the manager told me I ate half of the fruit tart, I showed her 2/3rds of the remaining pastry… And even after she asked to look at the plate to be sure I hadn’t eaten half of it, she told me I could not replace it. I explained that I wanted to give the fruit tart a chance! If I were truly hungry for more food, I would have purchased another item, but my appetite had vanished after *trying* to eat the pastry. The manager offered to give me another pastry at a discount instead of refunding my money or offering another item and refunding the difference.I have always looked forward to visiting Bonaparte, but after my visit to Savage, I have to think twice. I love visiting Fells Point… But as for Savage, they need to put baking soda in the refrigerator and clean it out, and train the manager to be more than willing to satisfy her customers if she expects to sell her fruit tarts… or retain her faithful customers.

  December 22, 2010, 5:16 am

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