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I just went there for the first (AND LAST) time. There were no signs at the entrance for patrons to use the door further down. The counter attendant s…
Craig Ballard
Pollo Fuego
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This business will never see my green dollar again. My wait was lengthy,the very rude woman appeared to roll her eyes at me as I excitedly ordered pla…
Reighnbow Johnson
Pollo Fuego
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Pretty bad. Wish I'd read the reviews first. This place was pretty bad. The chicken dried out and the fries had been cooked much earlier in the day. T…
3 Cars Down
Pollo Fuego
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Pollo Fuego serves BBQ and Latin American. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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8 Reviews on “Pollo Fuego”
This business will never see my green dollar again. My wait was lengthy,the very rude woman appeared to roll her eyes at me as I excitedly ordered plantains,and my food was obviously prepared after customers who walked in after me who were Latin (I am not) not to mention the chicken was very dry. Save yourself the time,money,and disrespect GO ELSEWHERE…
Pretty bad. Wish I’d read the reviews first. This place was pretty bad. The chicken dried out and the fries had been cooked much earlier in the day. The tables and chairs all wobble and need to be replaced. Would not recommend.
Horrible Chicken. I went here about a month ago and its horrible. Last time I went was in mid July 2012. The nice lady at the register greeted me and had great hospitality. Ever since she left , the place has gone down hill. I recommend Pollo Campero or something just not this.
Horrible Service. The woman occupying the area behind the register is not qualified for any customer service job. I ordered the 12 chicken, rice, and yucca combo. As I awaited the glorious arrival of my Friday feast, confusion and resentment ran rampant. Wait Time – 7 Minutes Well that woman and her son just walked in, ordered, and were served. Ah ha, I ordered the yucca! The chicken artist is surely waiting on a fresh, crispy bowl of piping hot yucca. Nice.Wait Time – 10 Minutes Still no yucca huh? Wait, the customer service representative operating the register is making eye contact. Oooo, the chicken artist forgot to dump some delicate chunks of frozen yucca in the oil.Wait Time – 15 Minutes The now expert yucca chef must be poised over the fryer, awaiting the exact moment my side dish is edible. Ugh, the cashier just looked at me again as she snuck a spoonful of carbohydrates into her mouth.Wait Time – 17 Minutes Yes, the triumphant return of cook! Ummm, my yucca looks like a sandwich from here. It is a sandwich. Not my sandwich. Ok, the guy just made eye contact and ran back towards the kitchen in a hurried panic. Wait Time – 19 Minutes The second coming of the cook and he has brought out food. For Him. Both the treasurer and chicken slayer are now devouring food. The employees took my money, but have made zero progress on my magical, chicken laden spread.Wait Time – 20 Minutes – Although this woman seemed to have fully absorbed the immense detail associated with my order, 20 minutes had elapsed and my canned, self-service drink was empty.At this point, I only wanted my $8.76 out of the cold death grasp of Pollo Fuegos financial officer. I presented my receipt, noting the timestamp, and request a refund. The women stared at the clock, prompting me to perform simple math and explain I had waited 20 minutes. She inquired as to how much of my food I had received and ingested. I kindly reminded her of the several times she made eye contact with me. After finally comprehending that I had not received any food, she offered to have it made immediately. I requested a refund again. She began my reimbursement by opening the register drawer, as she asked the other employee to produce my order anyway. She turned back to me, and inquired if I would take the food nonetheless. I reluctantly agreed because I felt she was trying to rectify the situation. SLAM! The register drawer shuts along with my money. I requested my refund again but I was denied because her employee was already boxing the order.In a state of perplexed rage, I was handed the Styrofoam carton without plastic ware, napkins, eye contact or apologies.
Worst peruvian restaurant ever. Dry chicken and no taste, had yuca as a side, hard as a rock, and the ladies at the counter are mean with bad attitude
Yummmmola!. Absolutely LOVE this place!! They make the best chicken in the world! We usually go here 1-2 times a month and bring the food home to eat. Stumbled upon it by chance last summer and have been going back regularly since. Of all the times I’ve been the food has never once been bad (always order chicken, rice, and beans) and the service has always been good to fair.
Horrible Yucca. My husband and I decided to try the fried Yucca, a family favorite. It was terrible. It was obviously refried, and it was so hard to chew, we just gave up. Yes, Yucca tends to get a bit tougher after minutes, but this was what it tasted like warm and purportedly fresh from the fryer. In short, the Yucca was yucky. I’ve never tried the chicken, but after this experience, we’ll pass altogether.