Stella’s Lounge
Latest Reviews
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Had a Bacon Cheeseburger and the cheese is cooked into the burger. Black Angus Burger was thick and fresh tomato and bacon were delicious. Best burger…
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Overall a pretty cool place with pretty good food (WAY too many Vegan items, though, which is valuable menu real estate that could've been used for re…
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Food & service & retort. Eva the bartender is awesome, always smiling. Drunken retort on mondays is great gives the locals a chance to slam. White lig…
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Stella's Lounge serves Burger, Sandwich and Vegetarian. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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10 Reviews on “Stella’s Lounge”
Great stuffed burgers and great atmosphere!
They treat their customers like garbage. It is no exaggeration to say that nowhere else have I ever been treated as poorly or with as much hostility as I was by the staff at Stella’s. For starters, the service was incredibly slow and the hamburgers were so poorly constructed that they fell apart as we tried to eat them. The real low point of the night, though, came when someone pepper-sprayed the room, resulting in a round of coughing fits among the patrons, myself included. Did the staff show even the slightest concern? No, they did not. Instead, when I went outside to get fresh air, I was told I could not go back inside because they were at capacity. I explained that I had just walked out not more than a minute ago, and that my wife and friends were still inside. Nope. Two people then walked out, and I again asked if I could go back in. I was told no, because THEY were planning on going back in. What? To make a long story short: after about 15 minutes of me trying to get back inside, my wife and friends came out looking for me and we left, never to go back to there again.
Where Customer Service Goes to Die. I have long loved Stella’s. Amazing food, and great drink selection. But the customer service has never been great. But the last time I went, so stuck-up, pompous, little man was working as a host and was the most condescending and rude host I have ever encountered. Im talking about you, hipster in the Perrin shirt working on Friday. October 10th. How you have managed to keep any job that requires you to interact with the general public is beyond my imagination. Because of your actions, I will never return to Stellas, nor will I recommend it to anyone else for fear of you representing them.
Good bar. Love Stella’s. The arcade in the back is the best way to waste quarters. Burgers are great, drinks are great. What more do you want? Service is pretty average, but I haven’t had any bad experiences, just a bit slow.
Excellent food and atmosphere. I will be back.
Be careful, very hipster. Hipster central but good food, beer, and whiskey.
Hipster Central. Alright, first things first. This place appears to be the Mecca for Hipsterdom in GR. So, if, like me, you consider that to be an insanely annoying characteristic for a place, I would suggest stopping in earlier in the evening, preferably during a weeknight so that you can avoid as much thick-rimmed self-righteousness as possible. If, on the other hand, you consider that a positive, then you’ll feel right at home…and may God have mercy on your soul.Second things second. The tap list was fairly impressive. These days in West Michigan, tap list is nearly as important (and says almost as much about ownership) as the menu. Snap judgments are oftentimes (correctly) made based on whether, for instance, there is a Shorts or Darkhorse on the list, or whether it begins and ends with Bud Light. Aside from the obligatory PBR (see first paragraph, supra), the tap list was fairly impressive, and even featured a solid cider (which puts it ahead of many other places in town).Best things last. The burger…ooooohhhhh…the burger. I got the bleu cheese one together with a mound of their equally impressive fries. I get it now. I get why one would subject oneself to a room full of nearly intolerable sameness by a group of folks believing themselves to be different. I get why GQ Magazine seemingly randomly identified the burger here as one of the country’s best. I get what care and craft can do for even the most simplest of foods. And, I get that a plate of fries-so-good-you’ll-be-tempted-to-get-a-giant-bag-to-go and a burger-so-expertly-prepared-that-every-bite-seems-perfectly-balanced-with-burger-fullness-bacon-bleu-toppings-and-bun can leave one weak in the knees.Go here.