Latest Reviews
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Food is good but.... Service is terrible. One waitress for the whole restaurant for Saturday dinner is downright stupid. Be sure to find a comfortable…
Robert Beaird
Tony’s Pizza Palace
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Good Food but service????. The food here is really good, but the atmosphere leaves much to be desired. We have made allowances for this but over our l…
Kevin
Tony’s Pizza Palace
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I have never tried the pizza because the gyro's are by far the best in Columbia (I have had them all). They should consider a name change.…
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Tony's Pizza Palace serves Greek, Pizza and Sandwich. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “Tony’s Pizza Palace”
Food is good but…. Service is terrible. One waitress for the whole restaurant for Saturday dinner is downright stupid. Be sure to find a comfortable booth because it will be your new home away from home. Pizza rocked though
Good Food but service????. The food here is really good, but the atmosphere leaves much to be desired. We have made allowances for this but over our last couple of visits we have encountered such poor service we will no longer patronize this restaurant. We come in on Friday afternoons at lunch and our last visit we encountered such poor service we almost did not return. On that visit there was one empty booth which the waitress completely ignored, even though I stood beside it and she walked past several times as my partner went to the counter. It took forever for her to clean. On that visit they were busy, so why did it take someone to yell in the back room for another person to watch the register? Why were they not positioned there beforehand with strict instructions not to move? Then while we ate we never once were asked for refills or how we were doing, although the waitress did find the time to chat with friends who hugged her during this busy time. Why was she not focused on her job rather than idle chit chat?This Friday we called in our order and mistakenly asked for pick up. When we came in we decided to eat in since they were not busy. The same waitress asked if we had called in our order since we were there often and we said we had. A minute later I went to the counter and asked whether they had it for here or to go. She was not sure so hollered in the back and they swore it was for here. We waited awhile more and the waitress then came over and asked what we had ordered. She then realized they had them bagged to go and they had been sitting on the counter since before we came in. The kitchen then proceeded to unbag our meal and she brought it out. The fries were ice cold and we did not even bother trying the gyros. We sent it back and after looking at each other decided we would never return. This was the last straw. We walked out, making sure the door did not hit our backsides on our exit!