Latest Reviews
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Came here because we were offered a great deal on a groupon. The food was great, but the customer service was horrible. Before ordering we asked our s…
Elda D
Hunan Fusion
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We are from the west coast, where it's hard not to find a good sushi place. We've been trying many different options over the past 4 months and this i…
Connie Levenhagen
Hunan Fusion
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One of our best and favorite Chineserestaurants in Omaha! They are quick and do a nice job! Reasonably priced and you can often find coupons out there…
Cindy Fibich
Hunan Fusion
About
Hunan Fusion serves Asian, Chinese and Sushi. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “Hunan Fusion”
Came here because we were offered a great deal on a groupon. The food was great, but the customer service was horrible. Before ordering we asked our server if we can use the deal that we received on one ticket and she said yes. Towards the end we ended up paying double and charged full price for items that were on the happy hour menu. On the deal it said you may use it but the money can not go towards happy hour items. So from a basic understanding you would have to pay out of pocket for those happy hour items. But instead you are charged full price for EVERYTHING!!! When we asked the server at the beginning if we could apply the deal she told us yes. No where did she say that you can but you would be charged full price for everything. She then comes to tell us that she told us we would be charged full price(which she never did). We then asked to talk to a manager to better understand and she refused to go get the manager. Then says the manager is too busy without even going to see or ask. We told her we would have for her if shes too busy. After our server refused to get us the manager and wanted to argue with us about us just wanting to understand what we are paying for, she finally gave in. Only to come back and tell us that the manger is too busy to come out and talk to her customers that provide her service and a source of income. At the end of the day Im more than willing to pay for what I have purchased, but if its your fault for not wording things right and misleading your customers, I think at least an apology is owed which we never got. I have been here multiple times and love their food, but with the way the manager and server treated us, I will never recommend them to anyone due to their customer service.
We are from the west coast, where it’s hard not to find a good sushi place. We’ve been trying many different options over the past 4 months and this is the best we’ve come across so far. The man who made our sushi was a true master. The ingredients were fresh and perfectly prepared. The presentation was spot on! We’re going back tonight because it’s now our go to place for sushi. We were not as impressed with the cocktails, but the food and service made up for it.