Gen Korean BBQ House

2 Reviews on “Gen Korean BBQ House”

• Westie

  Prior to departing for our vacation, I found an online coupon for $20 off a $40 purchase at this recently opened chain restaurant, but noticed it was subsequently taken down so my wife called to confirm that we could use it. Our AYCE meal included unlimited appetizers, meats, seafood and banchan (small side dishes). We started off with a mundane and unnecessary order of gyoza. This was followed by orders of signature steak, Cajun shrimp and spicy chicken that we cooked on the grill. The grill was replaced a few times and we ended up ordering just 2 more proteins, though I don’t remember either. The food was good, but there was a sameness to our second order since many of the proteins are marinated in the same ingredients. When I went to settle the bill, our waiter said he did not think our coupon would be accepted, but he would check with the manager. Once he returned and told us it would not be accepted, I asked him to send the manager over who reiterated that only a hard copy of the coupon would be accepted and not one printed off the Zip Code Magazine website. The obvious question that he could not explain was how does the consumer know that some coupons (originals from the magazine) would be accepted while those printed off the website would not? He said he would confirm the policy with the main office, but I seriously doubt anyone was working at 8PM on a Monday night. Instead he just scrawled out a hand written note of apology reiterating their (his?) policy. I decided he was anal retentive and would not budge so I just paid full price.

  February 2, 2016, 1:24 pm

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• Alan R.

  First attempt at Korean barbecue was at Gen in Henderson. The wait was not long at all perhaps 10 minutes and we were seated and explain how to cook the raw meats that would be delivered to our table. Our servers name is Raymond and he was outstanding. He recommended several beef dishes and the people that said adjacent to us at the hightop suggested the number 10. Absolutely fantastic. The all-you-can-eat dinner is an excellent way to try different dishes and appetizers without filling up or wasting food. The Decour is very inviting. Understand you’re going to be working with raw meat, so you”ll want to use the tongs to cook with and eat with the chopsticks. Excellent experience and will gladly come back again.

  January 3, 2016, 11:22 am

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