Mark Rich’s New York Pizza & Pasta II

10 Reviews on “Mark Rich’s New York Pizza & Pasta II”

• Lampchop702

  Great pizza. Love the big Bobby if your from New York goy to try this pie

  May 6, 2015, 6:55 pm

  Log in to Reply
• Wynnbrando

  Arrived at 4:30pm with family to get some pizza (and a hot dog for my daughter). Server advised the Tuesday special was order an X-Large pizza and get a medium pizza free. We ordered that special (and a hot dog for my daughter). Hot dog came right away. My daughter enjoyed it.We waited an hour and still no pizzas. Server advised there was a mix up but it would be out soon. After another 20 mins, one pizza comes. But the free medium that was the cheese pizza still wasn’t done. My son only eats cheese pizza so he didn’t get dinner tonight. Server tries to apologize and offers free deserts all around which we don’t want. So she says she’ll discount the pizzas. Cool. Glad she’s trying. I’m fairly laid back in life so it’s all good.We eat. Pizza is ok. Free medium finally comes out in box so we can go now. Server brings bill and turns out the medium pizza isn’t actually free. Server states she advised the manager it was her error but wasn’t able to correct the bill. She was able to give us my kids’ drinks for free. She continues to apologize and states she will have the manager come talk to us. Sounds fair.She comes back asking if there’s anything else she can try to give us because the manager won’t come to talk to us. I laugh. A screw up is one thing – we all have them. But this is just someone that has no concern or respect for the clients that are trying to write their paycheck. So I ask what the manager’s name is so I could include in my review and potentially bring it up with an owner who wouldn’t want employees treating customers this way. Her response? Mark Rich. Ah, nevermind then. It’s in fact the owner of the place that refuses to talk to his customer and leaves his poor server hanging out there on a limb trying to explain why. When my two young children asked why he wouldn’t talk to me, I made the most of the situation by using it as an example of what it means to not have integrity and not be accountable for your own actions and decisions. Some people don’t deserve to stay in business.

  January 15, 2015, 3:25 am

  Log in to Reply
• Bemmer330i

  Worst pizza in vegas. Worst pizza in lost vegas the kitchen food is terrible the sauce comes out of a can not fresh and cooked for hours it’s poured into a pot and heated to order worse experience I recommend not even trying it

  January 9, 2015, 6:29 am

  Log in to Reply