Waters Edge

5 Reviews on “Waters Edge”

• George Murray

  Upon arriving an hour early for our reservation and being greeted by the sweet and bubbly Matre D’ who was happy to tell us our table would be ready on time, our party of 7 happily got drinks at the bar eagerly awaiting what would appear to be a wonderful dining experience. To our surprise, however, our hour and a half of waiting seemed to unravel into a baffling display of incompetence as both the Matre D and manager, apparently naive to the way restaurants operate, informed us that the restaurant was overbooked, like a poorly maintained airline, and we may or may not be seated after another hour of waiting. (As an aside, we made our reservation TWO DAYS AHEAD OF TIME for 8:30pm, and being seated would STILL be a coin toss even if we waited until 9:30)At no point were we informed of this situation, after arriving an hour early for our reservation and checking in mind you, but they refused to compensate us in any way for this inconvenience. The coup de grce of this experience seemed to be the way in which the tactless employees treated the situation as though it was our fault! I was so personally offended by this experience that it drove me to download this app specifically to write this very review. It put a dent in what was supposed to be the kickoff to an eventful bachelor party which left us all frustrated and disappointed on what was going to be a joyous occasion.I sincerely hope this happens to no one else in the future, but realize that it could just as easily happen to you. They failed to recognize the value of a large party of people coming to dine at their establishment, refused to recognize their own maladroit service, and could not even rectify their blundering with any form of compensation for completely ruining all of our dinner plans.Unfathomably poor management. Do not risk your dining experience here. Its comical that they claim to make reservations.WISH I COULD RATE IT ZERO.

  November 30, 2015, 11:06 pm

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• Brendan

  AWESOME

  April 15, 2011, 6:07 pm

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• Nancy

  Best TIme Of Summer. Recently visited Martells Waters Edge. Great Time. Loved the Gliders overlooking the water. Service wonderful. Great Food inside and out. Alicia our server was attentive and fast. Matt Noffsinger Band was great. Safe Fun Place. Prices were very reasonable.

  December 27, 2010, 10:00 pm

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• Mary

  Service is horriable– food ok!

  December 8, 2009, 4:50 am

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• CLAUD

  *****. THIS IS A WONDERFUL RESTAURANT — GREAT ATMOSPHERE AND FANTASTIC FOOD

  November 23, 2009, 12:56 am

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