Ugly Mug Bar & Restaurant
Latest Reviews
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Located in the main tourist area. Good service and a nice variety of fresh seafood. The fries with crab meat cream were an interesting twist on smothe…
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I've been going to the Mug for more than 15 years I think, and they have gotten progressively worse. The last time I was there was only last week and …
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Jim and I have been there once in a while. I mean, we live in a resort area and theres a lot of places to eat, and usually, its just Jim and I when we…
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Ugly Mug Bar & Restaurant serves Bar Food. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “Ugly Mug Bar & Restaurant”
Jim and I have been there once in a while. I mean, we live in a resort area and theres a lot of places to eat, and usually, its just Jim and I when we choose to eat here. As we live here year round, we usually stop by in the off-season,Last night was one of those nights.We decided to catch some dinner there. Zush was kind of quiet so we figured we could go out for a little while and act like regular peoplehaha!Our first mistake was going in and sitting in a booth and Jim had no glasses with him.The light over the table was very low-wattage, so he had to go outside to actually try to figure out what was on the menu. When he came back in, we both noticed that it was unusual that sandwiches and burgers seemed to come in at $14.99 each.Aged beef burgers, regular burgers, both were $14.99. Deli sandwiches, such as my open-faced hot pastrami, was $14.99, with the disclaimer that they got the luncheon meat from the Carnegie Deli in New York City. Ok, well, I have been there, and figured thats how they figured out the price for that. Jim had a turkey club sandwich that had a generous portion of meat: I dont know if the turkey came from New York also, but it too was $14.99.Believe it or not, this wasnt the issue.Our waitress was more interested in waiting on a table of seven twenty something girls seated right by us. God bless the cook, who smiled as he brought out our sandwiches.He chatted with us and was rather pleasant. The waitress, three minutes later, breezed by asking if everything was ok. Uh,we told the cook that, and oh, how nice of you to ask us that, as if to solidify a tip. As we were almost through the meal, the cook had been walking by again, and I asked if he could please bring me a container so I can bring the remnants of my sandwich home. Smiling he assured me he would and, smiling, he did.Then came the fun.The waitress came with our bill, and said she would come back for it. Jim had a $50 bill and put it out to pay for our meal. The girl came back and asked if we wanted change. Hmmm, you fly by us and expect us to leave you a $14.99 tip? Why yes, we would like our change.The change came back to the table and something was not right. Dollar bills and a five dollar bill came back, but no actual change! I said to Jim that we were short-changed, but by that time, we were so aggravated, we got up to leave.As we walked out, and yes, we did leave a tip, I asked the young man at the outside hostess station what was the name of our waitress. He asked me if there was something wrong, and we said yes, and proceeded to tell him about our change. Then we were floored. The young man informed us that the wait staff doesnt handle coins/change. I was told theirpolicy was either to round-up or lower the amount so they didnt have to worry about coinage.There is a bar in the dining area with a few cash registers in there. They cant handle coin? Not everyone pays with credit card, and not everyone is a tourist, Some locals eat here, or used to. We are retired or semi-retired and watching our finances. To be told a policy was in effect and to not have seen it in print on the menu, well, to say we learned something is an understatement.Its nice to have a large tourist influx to keep your business afloat.They will probably enjoy the experience. I know that, as locals, we did on the previous times we had been there.Tourist trade slows down. Locals live here every single day. Not all of us go out to eat on a nightly basis, but we have wallets and would like to have our bills settled with accurate change, be it dollar bills or quarters. We worked for our money. We dont appreciate you round down or up for your convenience with no notification. Something like this will have us round down our opinion of your restaurant.
Enjoy stopping here on nights in the mall. Great drinks, nice selection of beers, and the food is good. Service I have found is always friendly, patient, and if asked helpful…but that’s our experience. Try the French Dip Roast Beef on Panini….good
Nothing special. No lobster roll.
Local favorite, I’m told…. I had pizza and a local IPA – absolutely great. The service and atmosphere were top shelf. Others have called it pricey – not really, not for what you get. You won’t be disappointed.
Overpriced. Went for lunch got two burgers website says 6.95 but waitress said no $12.95 our bill for 2 burgers , 2fries, 2soda was $50.00 they need to update their website prices very disappointed
Tourist trap. It’s been around forever really because their was nothing like it in cape may. Chili is good but rest of menu needs revamping Needs to go more gastropub Food is fair at best.
Horrible, overpriced, food not worth it and bartender’s are not that friendly. Better places in the mall to eat and drink