Latest Reviews
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I have had the best service in El Paragua for many years. I go to the bar and the service is always awesome! Unfortunately, the management (ie Jose At…
Dawn Lewis
El Paragua Restaurant
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I took my girlfriend to this restaurant because my first experience was great!!! I wanted too share what I thought was good food, she ordered the ench…
Yami Posada Villalobos
El Paragua Restaurant
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I wanted to eat in a small town on our way up to Taos from Santa Fe. You can usually find a hidden gem. I knew this place was going to be great when I…
T'ya Layton
El Paragua Restaurant
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El Paragua Restaurant serves Mexican and New Mexican. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “El Paragua Restaurant”
I have had the best service in El Paragua for many years. I go to the bar and the service is always awesome! Unfortunately, the management (ie Jose Atencio) is the problem. Tonight, I went in for dinner selected the $$36 filet. It was served as 3 different piece of meat held together by a piece of bacon, none of which were one complete piece of meat. Additionally, only one of the pieces of meat were med-rare as ordered.Then the owner appeared and began to question me as to why I sent my meal back. I told him that I had never been served a Filet in 3 difference pieces and that if I was paying for a $36/meal that I expect a $36 filet. Seriously!! I received my plate of food with a nice looking fliet, which was completely raw. Honestly, I was at the point where I realized that the owner was just messing with me. Everyone in the bar told me to walk out and not pay my bill, but I was not going to let Jose Atencio get the best of me. I gave my waitress $60 and told her that unfortunately, I would never be back. This concludes a long line of abuse by Jose Atencio on me. I am done and unfortunately the current management of this restaurant has moved to people who don’t care how much they rip off and abuse the customer. They will find my under-cooked $36 filet in the highway in front of the restaurant where I threw it when leaving the restaurant….
I took my girlfriend to this restaurant because my first experience was great!!! I wanted too share what I thought was good food, she ordered the enchilada plate and the chicken was undercooked I felt really bad because all I did was brag about this restaurant…. When we told the waist about our food not being cooked right hee proceeded to call the manager….the professionalism of the manager was not expected….as a restaurant owner the customer is always right and your going to treat them with respectWell because we were under dressed for the occasion he thought we wanted free food and that wasn’t the case…. We were trying to get the problem corrected and his demeanor was very unprofessional and rude….. I have never felt so humiliated as a customer…he pulled out his phone and started recording me like I was trying to get a free meal….that right there showed his professionalism as a restaurant manager…..