Goodfellas Pizzeria
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Let me start by saying, the pizza is good. I was born and raised in NY and, according to my husband, I am a pizza snob. I actually called to complimen…
Tara Bond
Goodfellas Pizzeria
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Goodfellas Pizzeria is open for Pizzeria. Goodfellas Pizzeria serves Pizza and Italian dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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1 Reviews on “Goodfellas Pizzeria”
Let me start by saying, the pizza is good. I was born and raised in NY and, according to my husband, I am a pizza snob. I actually called to compliment it on our first order. What isn’t good is the service. We’ve ordered a lot of food from here, and almost every order had a mistake. The wrong dessert, wrong topping, wrong sides, missing items, the list goes on. Because there is so little to eat in town, and it’s a small business, we kind of just sucked it up and kept ordering without a complaint. We reached our limit when a pizza took an hour and 20 minutes and was cold. Called to complain. We were told that no manager was available because it was too busy and the best they could do was give us a free garlic knot next time. Fine. So we order another pizza and remind them about the garlic knots. The pizza comes cold and totally uncut. We call to complain. No manager again, but a rude employee named Tanya asked us if we knew how to cut a pizza and told us that, if they were here, they’d show us how. Now, my husband and I are both culinary grads working in the industry 20 years each. We know how to cut a pizza, and at this point, I wish I had made my own. Maybe 30 minutes later, what I’m guessing now is a fake employee calls to get the story about what happened, listens, apologizes, and offers us a free pizza for next time. Turned off, we wait a week or two to order again. When we do call, there is no record of our comped pizza. Also, there is no manager available to discuss this issue. They are in a business meeting I’m told by none other than Tanya. Also, they let me know that the manager said we are not getting anything for an uncut pizza whilst calling me (and my husband) sweetheart and honey repeatedly. Funny thing is the only time the manager was available was when I had a compliment, and even that was received with mild enthusiasm at best.Btw, every delivery driver I interacted with was friendly and helpful.