Francesca’s

8 Reviews on “Francesca’s”

• Gaia Miranda

  I did not want to trust the negative reviews written here because I know sometimes they can be put here for nefarious reasons. I visited last night to hear a musician perform and ordered the 14 oz. steak well done, no pink. Beforehand I ordered an N/A beer and the bartender lifted it to the light and saw it must be dirty so she excused herself and went to the kitchen area with it and after two or three minutes returned with it poured into the tall beer glass. I sat across in a booth anxiously waiting to quench the hunger I felt because I purposely did not eat much during the day to enjoy the fine meal that hopefully lay ahead. She came to the table at my booth and presented something that looked somewhat different but the steak looked great, I asked for A1 steak sauce if I needed it and it was promptly brought to my table. Upon lifting the knife and fork I was horrified that they were sticky with a greasy residue and near the connecting points of the knife there was un-removed food from whatever cleaning process they use over time and it had collected there and built up somewhat, but mostly I was appalled by the sticky nature of the silverware. I took my paper napkins from my purse and tried to wipe them good until I couldn’t feel the stickiness and mostly achieved a better situation with them, so I promised myself I would use them carefully to eat with. I was frankly embarrassed to have to ask in front of the other patrons seated at the bar for other silverware and explain why. The steak was delicious with whatever sauce they used to prepare and cook it with and on the outside it was well done but to my dismay half of the steak was fully pink and I dislike that very much, but I continued half heartedly ahead. They sat the steak directly on top of a smashed baked potato they covered the entire plate with, but there was no way it was a freshly baked potato. It had the appearance and taste of being refrigerated and reheated or just sitting around for a very long time, I could not eat but two fork fulls it was that bad. The asparagus had no firmness to it at all, it was so soft I easily cut it with my fork without trying very hard. Bottom line if the steak was cooked a little more it would have been worth the 23 dollars I paid for the menu order. I was still hungry so I ordered chicken wings to go with medium hotsauce to be added to my check, that I planned to eat later when I arrived home. They were saturated with grease due to being cooked at a low temperature, you could tell by the appearance of the skin. There appeared to be no hot sauce on them and weren’t even tainted the color of red at all, not at all. They were a little spicy but I thought possibly they used white cayenne pepper instead of hot sauce, I do not know. I would not order wings there ever again. The prices were in line with other places I have been. The place seems like it doesn’t get the fine cleaning it should have especially in the most important area, the eating utensils and glasses. The plate appeared clean. I will say the staff was very friendly as well as the people who visited there to dine or enjoy beverages. For food I would definitely not go there again until some changes were made from management about the areas I mentioned above. If I were drinking I guess it would be a good place to go but watch the glasses, if you are drinking beer you might want to just drink out of the bottle. The entertainment was very good but I would add that they have no lighting to see the person entertaining well, they need to add something if thats going to be long term, it would not be a large expense. I hope those reading realize I hope the best for the establishment over time and that they improve themselves and take a good hard look at where they are and where they need to be. I also hope those reading realize I spent the time in writing this because I thought it was important for not only management to see this but for those that are planning on visiting there to dine. I don’t know how the pasta dishes are I only visited there one time so either try one yourself if you decide to go or look at other reviews here. Thanks for reading.

  June 18, 2020, 11:33 pm

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