La Grange Deli

1 Reviews on “La Grange Deli”

• Dthompson322

  Come here if you want to get insulted by the cook before work. I had two terrible experiences here after coming here fairly frequently. The first time, I asked for a sandwich and I received the completely wrong order. I went back that afternoon, and the cook (and owner I believe) displayed terrible customer service by blaming me for ordering the wrong thing ( whole wheat and wrap are two different things, there is no way I mistakenly asked for a wrap). He yelled at me and disrespected me. The other man there made an effort to rectify the situation and gave me a free sandwich for the mistake, which made me give them another shot. This morning (8/15), I asked for my usual order for breakfast, and repeated the order and watched him write it down (the same mean one not the nicer one he was not in, but he did make my sandwich correctly the previous day). He completed my order and I made the mistake of not checking it before I left because he did not put the cheese in it as I asked. I went straight back without taking a bite out of it to point out the mistake and in front of his customers, he yelled at me,called me names, and told me not to come back because I told him the wrong order as if I wouldn’t know what I wanted. Even if I made the mistake ( I did not) as a business owner, you make an effort to rectify the situation, he could of slapped some cheese on it and melted it and I would of been satisfied, but he disrespected me, threw my money on the counter instead of handing it to me and told me not to come back because I do not know how to order right. I tried to call to rectify the situation, because I was upset and crying earlier and he basically told me he is sorry I said my order wrong and let’s start fresh. No thank you, I will never go back there again.

  November 15, 2014, 5:01 pm

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