Burger 21

5 Reviews on “Burger 21”

• RVmom

  Excellent but pricey. Excellent shakes. Lots of burger choices and toppings. Friendly staff. Burgers have always been cooked as ordered. The ordering process is stressful if you don’t know what you want as the menu is on paper and in a kiosk when you walk in. They have a burger if the month posted in a chalkboard I would suggest looking online to decide your order before arriving

  December 29, 2017, 6:12 am

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• Jessica

  We ate with a larger party (kids/adults). There is no large menu so it takes some time for everyone to read through the small paper menus. The cashier seemed irritated waiting for people to make a selection. When the food arrived the staff had no idea which burger was which. This led to people getting the wrong food. Well done burger served medium rare. Very inexperienced staff. Portion sizes were average. Prices were a tad high for what you get. Food wasn’t bad. I might give it one more try before I totally write it off.

  September 12, 2016, 4:34 am

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• Roger K

  Open your mouth real wide.. First things first. I doubt the corner of this newly constructed building was designed specifically for a Burger 21 franchise. Even though Ive never been to or even seen another Burger 21, it is apparent that some things about this place just dont seem totally copacetic. The pick-up area for orders to go is in the middle of the restaurant. The doors to one of the outdoor dining areas are blocked by a booth. But for the most part, the place is clean and the staff make every effort to keep it that way.If you park in the parking lot behind the building, youre not likely to make the mistake of entering through the street side doors and wonder where you go to place an order. Coming in through the parking lot door there is a sign on a stand, holding paper menus, directing you to the next available cashier, who you cant see at this point, to place your order. It also says that you should then seat yourself and your order will be brought to your table. I imagine those people who never read the instructions before operating or assembling a newly purchased phone, TV, microwave, bicycle, or outdoor grill would not notice the sign and probably still find their way to the cashier.The menu is quite extensive with multiple variations of burgers made from beef, seafood, veggies, chicken, and turkey. There are also various hot dogs, salads, fries, shakes, floats, sundaes, and cookies. You want beer or wine with those fries? Sure enough! Hey, whatever floats your bloat!Unfortunately, I did not have the companionship of my typical dining companion on this trip so I was forced to order two different burgers in order to feel like I tasted a representative sample. For this reason, I resigned to staying with the 1/3rd pound size and avoided the advertised Double-Stack for an additional $2.99. I also passed up on adding a fried egg on my burger for $1.The Bacon Cheesy ($6.99) comes with lettuce, tomato, red onion, apple wood smoked bacon, a choice of cheese, mine was cheddar, all on a toasted brioche bun. I was asked if Id like any ketchup or mustard and I went with some ketchup. Overall, my reaction was that the onion was the strongest of all the flavors. I was surprised that the ketchup flavor came through as strong as it did, and the bacon flavor and crunch were really nice. Wheres the beef you ask? I was actually initially startled at the height of the sandwich because their 1/3 lb. patty ends up being a good 1 inch thick after being cooked, and the base of their brioche bun is another 1 inch thick. Add the toppings and the top of the bun and youve got a tower over 3 inches tall. But what about the beef?I have to say that I did not get much flavor from the beef. That thick bun bottom was good for preventing the bun from becoming soggy with all the ingredients, and the overall flavors were good, but I dont believe I can give much credit to the beef.For comparison, I also ordered a turkey burger that they call The Skinny ($6.49). It came with tomato, sun-dried tomato aioli, on a crisp lettuce bun. I made a mistake here, so I never got to find out what a lettuce bun was. Im guessing that maybe the turkey is surrounded by lettuce instead of a brioche or whole wheat bun, but a picture on their web page still shows it within a wheat bun. The ground turkey had some herb mixed into it, but overall, I found the entire sandwich lacking in flavor and very dry. Maybe it needed more aioli.It wouldnt be a burger joint without trying the fries. I ordered the Regular ($2.59) size which was just enough, especially considering I was also consuming two burgers. They were quite good when they came out hot, but lost some of their luster when they cooled, even though the potato flavor was still there.The piece de resistance, however, was their Signature Shake ($3.49/$3.99). I ordered a small Vanilla which I was told came with cinnamon and whipped cream unless I didnt want either. I passed up on the whipped cream and was glad I kept the cinnamon. Next time Im ordering the larger size, even if I dont order anything else. But I probably am not going to be in a hurry to return unless my wife twists my arm.

  August 7, 2015, 12:41 am

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• Bob Maggio

  Terribly disorganized. We s…. Terribly disorganized.We struggled to get what we ordered in a timely fashion. Burgers were ordered medium well ( at the cashiers recommendations ) and were received rare pink. Shakes showed up 15-20 minutes after the burgers, hardly mixed. It was like eating ice cream with a straw. Of the new wave of upscale burger joints around here, SmashBurger is still the best. Pass on Burger21.

  June 1, 2015, 7:48 pm

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• Darren

  Expensive for a mediocre burger. Fries are purchased separately which are cold and not worth the cost. Fries from McDonalds are better. First and last visit.

  May 8, 2015, 5:26 am

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