Latest Reviews
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Food was amazing! We had the shrimp and lobster with polenta and shrimp oreganata. The calamari was great. The service was terrible though. It's a goo…
Amy McGrady
Lugano Ristorante
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What was once very good... is now. I have amended the following review due the rapid and heart-felt response from Chef/Owner Tom Havrish, who has invi…
Hometechnc
Lugano Ristorante
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Gluten-free friendly. Awesome gluten-free menu! Was beyond excited when they offered me gluten-free bread. I have always had to skip out on the basket…
Laura Hunter Kirk
Lugano Ristorante
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Lugano Ristorante serves Italian. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “Lugano Ristorante”
Food was amazing! We had the shrimp and lobster with polenta and shrimp oreganata. The calamari was great. The service was terrible though. It’s a good thing the food was delicious.
What was once very good… is now. I have amended the following review due the rapid and heart-felt response from Chef/Owner Tom Havrish, who has invited us back (at his expense), after having a negative experience. Thank you Chef!My Wife and I have visited Lugano’s (Biaggis’) several times in the past year. We have always been very happy with the service and food quality. Tonight was a huge exception and will probably change where we dine. Our waiter; the same guy that served us last time, had a trainee with him this evening.We started with drinks, Calimari and bread which was all good except for the Calimari getting cold due to the air vent overhead. My Wife had her usual Sea Scallops which have always been good. I always like to try something different and ordered the Filet Mignon with scallops. The filet and scallops served with Fregola Pasta and Prosciutto (which was so salty that they could have just brought a block of salt). The Filet was topped with a Cabernet demi-glaze…. tasted like very..very..very sweet simple syrup with a hint of red wine.The Filet should have been a piece of Melt-in-your-mouth beef. Instead, it was a chewy, grizzly piece of what could have been cheap sirloin?The worst part of the evening was the fact that our Waiter, who was training (sic) a new young lady, never came by to check on us after our food was delivered! And when he did finally come by, I made mention of this, and hinted quite directly about the quality of my meal, but nothing was ever acknowledged. He just ignored the comments, and then disappeared on break? (someone else took our check).I could have asked for the manager, but my Wife is very uncomfortable with any type if discord, so I did not. One thing I can assure you; I will not spend my hard-earned money on bad food more than once!