Apple Annie’s Bake Shop
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Very nice little bakery. The girl who helped me was sweet, and the pastries were yummy and fresh. They didn't absolutely blow my mind, but certainly b…
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Poor customer Service. I am really saddened to have to post this negative review. I have loved this bakery and have enjoyed many of their bake goods f…
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Apple Annie's Bake Shop is open for Bakery. Apple Annie's Bake Shop serves Coffee and Tea and Desserts dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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2 Reviews on “Apple Annie’s Bake Shop”
Very nice little bakery. The girl who helped me was sweet, and the pastries were yummy and fresh. They didn’t absolutely blow my mind, but certainly better than a few other places in the area.
Poor customer Service. I am really saddened to have to post this negative review. I have loved this bakery and have enjoyed many of their bake goods for over the past 20 years. But I WAS VERY DISAPPOINTED with Apple Annies customer service on my last custom cake order for my Fathers 70th Birthday Celebration this last March. My mother and I had placed a custom order for a sheet cake to serve over 80 guests; the cake cost over a $120.00. The cake I ordered was a vanilla cake with one half filled with strawberry and the other half filled with pineapple ( a white cake with pineapple filling was one of my Dads favorite desserts). The cake was iced with white and chocolate icing. The cake was picked up from the bakery on the Sunday of the party and then the cake was taken to the restaurant. When the cake was cut and served by the restaurants staff I noticed that cake was chocolate, not the vanilla cake I had ordered. But because the party was a success I really didnt see the point in complaining. But I have just learned that my Mother did call Apple Annies the morning after the party to address what had happen with our cake order. My mother was rudely asked by a staff member of Apple Annies bakery, Why didnt we notice the cake was wrong before serving and if the cake really was wrong we should have returned the whole cake. What?? Really??? Like anyone hosting a large catered event with over 80 guests would ever asks their guests to not eat the cake and please return the cake to the servers??? Apple Annies offered my mother nothing for their mistake, not even an apology. So if you are reading this review and thinking about using Apple Annies for a custom cake for your special event… you been warned!!!