Marco’s Pizza

4 Reviews on “Marco’s Pizza”

• Nickireland123

  Unfriendly staff, deceptive promo’s, hit and miss quality, and horrible management. This used to be a great place. Deals were plentiful and pizzas came out fast and to specification. They didn’t nickle and dime you for everything and were generally friendly. We had a Living Social coupon that we purchased which specified redeem with a phone (save a tree). We ordered our pizzas and rushed over to grab them for a party. When we got in and showed the cashier the living social coupon on the phone they refused to honor it saying they need it printed out. I show them on the phone where it specifies redeem with the app but then the hot headed manager Kevin Pong emerged with an attitude and said it’s their policy, not ours, go print this out or we are not accepting it. I casually try to explain to him that the numbers are right there, write them down if you need them. I even went as far as to call living social who were more than willing to talk with the store and inform them that they are bound to honor living social purchases on the phone but the manager would hear nothing of it. After too much time had passed we immediately drove back home, printed it out and returned. By the time we got back (15 mins) the manager (Kevin Pong) had taken both of our pizza’s home. That was our last straw and the place has been slowly declining in every aspect since. Staff of teenagers are jejune and lackadaisical, often times not even acknowledging you at the counter while they text or carry out conversations. Pizzas have been hit or miss with accuracy or quality of consistency. Prices have jumped up considerably to the point that it is not worth the frustration to order from this store.

  June 30, 2015, 4:00 pm

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• M Cincy

  I’m sure I would like there pizza if they ever got my order correct ,I have tried them twice they never even came close

  November 12, 2011, 12:40 am

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• Ed Paff Jr.

  Customer Service Needs Help!. Pizza is pretty good, but the customer service leaves a lot to be desired. It took multiple visits for me to redeem a livingsocial coupon because they wouldn’t take it the first time. Even though the coupon says that you can simply show it to them on your phone, they would only take a printed copy, which I didn’t have. edpaffjr.com

  September 8, 2011, 2:29 pm

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• BIG TOM

  BEST VALUE!. You cannot beat this pizza for value! Fresh ingrediants, good crust, and exceptional price! Hoagy sandwichs are excellent as well! Tell Kevin BIG TOM sent ya!

  June 10, 2010, 2:01 am

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