Hero House
Latest Reviews
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Great Food. I actually live in Wooster, and have eaten here many times. I've never had bad service or a bad meal. The cheesesteaks are wonderful.…
Michelle Anderson
Hero House
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Dont eat at the hero house!! the owner is nasty rude and hateful. good luck keeping your buisness successful with your bad customer service06 Apr, 201…
Sara Murr
Hero House
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Food is consistently good and I prefer to take it home because the staff makes you feel like an inconvenience and the atmosphere feels like a dirty pl…
Jessica S.
Hero House
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Hero House serves Sandwich. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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5 Reviews on “Hero House”
Great Food. I actually live in Wooster, and have eaten here many times. I’ve never had bad service or a bad meal. The cheesesteaks are wonderful.
Dont eat at the hero house!! the owner is nasty rude and hateful. good luck keeping your buisness successful with your bad customer service06 Apr, 2013The food is good, but it used to be amazing. I’m not sure who the lady is that is rude, but I will not return becuase the last 3 times I have ordered food, the lady was incredibly rude. I went back today to give it another chance, but once agin I was treated like dirt. I’m a supporter of local businesses in my community but any other local place in Wooster has ALWAYS treated me with respect. So I will take my money to any other local business that appreciates their customers.
Food is consistently good and I prefer to take it home because the staff makes you feel like an inconvenience and the atmosphere feels like a dirty place. Hasn’t been updated inside for many many many years.
Save your money. Customer service here is nonexistant. they got our take out order wrong twice. We made three trips back in attempt to get the right subs. The owner was rude and disrectful. She hung up on us twice when we called to report the problem. We knew what we had ordered because we had ordered the same thing here many times in the past. We ordered straight off the menu it was not a special order. Our subs were bland and of course cold by the time we got them fixed. The fries were soggy. We will never eat here again, which will make the owner happy since she told us never to return because we were too picky.
Dynomite!. Wonderful campy-cheesy surroundings, absolutely horrible service…wonderful sandwiches at a great price!