Marco’s Pizza
Latest Reviews
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I ordered a pizza and it came before the promised time. I got the pizza and it was wrong... So I thought..... I called the store and spoke with the ma…
J C
Marco’s Pizza
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HOW TO LOSE A LOYAL CUSTOMER IN ONE PHONE CALL. My family and I just moved to Edmond from Yukon, where we ate Marco's every Sunday night. When we move…
Kory Warr
Marco’s Pizza
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The pizza is delicious, delivery is super fast, and their Caesar salad is AMAZING…
Ccsooner28
Marco’s Pizza
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Marco's Pizza serves Pizza. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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6 Reviews on “Marco’s Pizza”
I ordered a pizza and it came before the promised time. I got the pizza and it was wrong… So I thought….. I called the store and spoke with the manager. He said he would get a coupon to me. I was eating the pizza and realized I was wrong and the pizza was right. I called the store as soon as I realized it and they told me the manager was was on his way to my house personally to give me my coupon. When he arrived I told him I was wrong and he told me it was no big deal and to consider it a promotional coupon. It was totally my mistake and they were graceful and patient with me. I was very impressed and will not forget this.
HOW TO LOSE A LOYAL CUSTOMER IN ONE PHONE CALL. My family and I just moved to Edmond from Yukon, where we ate Marco’s every Sunday night. When we moved to our new house, we discovered that our address was just outside of this Marcos’ delivery area. No problem, however; for the last month, we’ve just had to call the store rather than ordering online, and they have happily delivered to us. Until tonight. The manager declared that we are out of their delivery area and that they will not be delivering to us. Period. I should note that he delivered this message through the employee who answered the phone. As I mentioned, we have been weekly customers of the Yukon store since it opened. We moved to Edmond in order to move my mom in with us, so there are now five of us in the house. This means that this manager just turned down a regular, weekly ticket of around $40.00 because our house is literally a block or two outside of his store’s delivery area. In a service business, particularly one as brutally competitive as the restaurant business, the single most important factor that separates winners from losers is CUSTOMER SERVICE: in this category, the Edmond Marco’s failed miserably, losing what would have been a very dependable revenue stream in the process. Duh.
The pizza is delicious, delivery is super fast, and their Caesar salad is AMAZING
Too good.. If you order pizza from anywhere else in Edmond….just stop.Marco’s is amazing! They always have great deals! Even when we order delivery the pizza arrives still hot and so good!If you have leftover Marco’s (which doesn’t happen often) don’t you DARE put it in the microwave, or eat it cold. This pizza deserves more respect! Put that in the oven :p
We are so glad they deliver to our address now. We had the hawaiian and the chez bread. Delivered in less than 20 and absolutely the best delivery we have ever had in Edmond hot and delicious …. Yummy!!!!!!
Awesome!!. Got a coupon in the mail so I thought why not try it, I found my new favorite pizza place!! Good price for GREAT quality food!