Latest Reviews
-
We have been going here since they opened and have loved it. We love the new decorations and the ambiance is nice. There seems to be a new manager who…
Kitty Mcmullen
El Jalapeno
-
Something has changed. This restaurant used to be the best mexican food in Charleston, hands down. Now some of it is 'good' and pther ithings are actu…
Dave Smith
El Jalapeno
-
Took 15 minutes to bring a chair. Brought my wife's food and it was wrong. I asked for my steak to be cooked medium, it came well done. No tortillas w…
Charles.dunn2
El Jalapeno
About
El Jalapeno serves Mexican. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
Reviews
Leave a Review
You must be logged in to post a comment.
10 Reviews on “El Jalapeno”
We have been going here since they opened and have loved it. We love the new decorations and the ambiance is nice. There seems to be a new manager who has no training in customer service or waiting tables. He is VERY rude and even though I have always ordered the same thing, he has brought me the wrong dish the last 2 times we have gone, then argued with me that I told him the wrong thing. He went so far as to tell us this last time that he didn’t want our service and not to come back because one of our guests asked to see the manager and our waiter said he WAS the manager and started telling our guest that he was just trying to cause problems! We have NEVER had service anywhere near as deplorable as this. We definitely will NOT go back.
Something has changed. This restaurant used to be the best mexican food in Charleston, hands down. Now some of it is ‘good’ and pther ithings are actually ‘aweful’. C’mon guys-turn back the clock and bring back the consistent quality that made us drive 20 miles…
Took 15 minutes to bring a chair. Brought my wife’s food and it was wrong. I asked for my steak to be cooked medium, it came well done. No tortillas with meal. Brought one perdon in our party food with tomatoes when she told waiter she was allergic to them. Then the owner/manager came and he was the rudist person I have seen at any restaurant. Overall service was lousy. Food was not impressive. I would not recommend nor will I evrr go back.