Flaherty’s Irish Pub
Latest Reviews
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This was the worst dining experience we have ever had . I purchased a 20 dollar Groupon because I loved going to the place. We went had a few beers an…
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Can't go wrong here with the lunch specials good food for the price. Burger day is by far my go to day. Overall a solid lunch spot and good service.…
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Decent spot. They make some things here in house like the burgers, fries, and the soups and they are all solid. I have only had good customer service …
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Flaherty's Irish Pub serves European and Bar Food. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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8 Reviews on “Flaherty’s Irish Pub”
This was the worst dining experience we have ever had . I purchased a 20 dollar Groupon because I loved going to the place. We went had a few beers and burgers. Food was good, but when the bill came they only subtracted 14 dollars from the bill and claimed Groupon didn’t cover alcohol, which it CLEARLY states in the fine print that it does until 10 pm by Tennessee State Law. When we asked them about this and the other $6 they could not give a solid answer. The waitress was seemed extremely aggravated and rude when we had questions about the bill. She even stomped off at one point yelling down a hallway trying to embarrass us. The manager came to our table and told us we should of ordered something more expensive than the hamburgers. The staff seem to get louder and made a scene in front of the other customers when they could not accommodate us or answer our questions. The manager was argumentative and very unprofessional in my opinion. We got our groupon back (which groupon immediately refunded because of this horrible experience) and paid the bill in full. We contacted Groupon and they said it should cover the entire bill. Groupon apologized for the way the restaurant treated us. We will not be returning because staff seems to be poorly trained in customer service, and I am appalled the manager represented herself like this. I understand if they did not feel comfortable applying the alcohol under the Groupon, but there were other ways this could have been handled. Again, this was the worst experience I have ever had.