El Sombrero Uno
Latest Reviews
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By far our favorite restaurant in Longview. The salsa is delicious. I always got the fried chimichanga combo and loved it. He had the fajita quesadill…
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My favorite Mexican restaurant. I have never been dissapointed eating here. The food is always fresh. The service is extremely fast and efficient. I g…
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Amazing!. One of the best mexican Restaurants in Longview. Service is really friendly and the food is always great.…
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El Sombrero Uno serves Mexican. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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8 Reviews on “El Sombrero Uno”
My favorite Mexican restaurant. I have never been dissapointed eating here. The food is always fresh. The service is extremely fast and efficient. I give it the highest rating that I can.
Amazing!. One of the best mexican Restaurants in Longview. Service is really friendly and the food is always great.
If You Want High Blood Pressure This Is The Place For You!!!. The dip was Wayyyyy Too Salty, The wait staff was lazy and slow. They were more concerned about us eating the Salty Dip, than anything else. Chicken Enchiladas were good rice had extra stuff added into it. My husband’s shrimp cocktail tasted like, Ketchup and shrimp. There were more crackers given then garnishes.
Horrible owner is rude food is okay at best and servers act like they are there to socialize not serve Don’t waste your money
Wonderful. My husband and I eat here at least once a week. They are unlike any other Mexican restaurant! They have some of the best waitstaff locally and the food quality is always good. The Margaritas never fail and the new steak they are serving is AMAZING! If you are looking for good quality food, great waitstaff this is the place to go! A bonus is their Sunday brunch!!! It is just what Longview needed!
OK food. Not worth the trouble.. I have to agree with the reviewer whose honesty was questioned. For similar reasons, I have been boycotting this place for a few years.The food here is fine. Outstanding? No. Unique, as one reviewer says? Absolutely not. This joint uses white-colored cheese instead of yellow. They also add some cilantro to their (otherwise bland) salsa. It’s good, yes. But there are several places in Longview (including a restaurant across the street) with good Tex-Mex food.Here’s the reason I will never again spend money at El Sombrero:When they opened, my wife and her mother went there and they raved about it. So, I went to decide for myself. Again, the food was good. Certainly worthy of a return visit. And so we returned … Multiple times.The owners (from Minnesota, I believe) were polite and seemingly happy to have our business. Unfortunately, they were also very disorganized. The staff, at that time, consisted mostly of people who didn’t understand a lick of English. Our orders were screwed up right and left. Yet, we continued to come back.One evening, we placed a to-go order. My wife ordered some sort of shrimp dish that she’d had a few times and liked; I ordered my standard (tamales, enchiladas) and some rice. — We went to the strip-mall location and picked up the order.After settling in at home, my wife discovered that her shrimp dish was served up as a chicken dish with an entirely different sauce, vegetables and so on. So, what’s a person to do? I called the restaurant.Me: Hi. We just had a to-go order for Adam and you guys sent us home with some sort of chicken dish instead of the shrimp dish my wife ordered.Owner: Oh, sorry. Let me find the kitchen check and find out what went wrong…..30 seconds or so passes….Owner: Sir, I see that we messed up the shrimp order, but I also notice that we sent you home with a large-sized rice when you only paid for a small.And that comment by the owner — that attitude — prompted me to never give him any business again. Rice costs about 5 cents per cup. 10 ounces of rice vs. 6 ounces of rice hardly justifies a regular customer’s complaint that the kitchen gave us a $7 chicken dish vs. a $12 shrimp dish. Besides, both were mistakes of El Sombrero … the owner … and his non-English-speaking kitchen help.As the other reviewer said, be careful. The El Sombrero people create two checks, and the Minnesota version doesn’t necessarily match the Chihuahua version. On top of that, they’ll try to pin it on you, as they did with us.If you are one of those people who believe that El Sombrero is ‘your place,’ just know that the owner(s) will disappoint you if you ever bring their error to their attention.***Interestingly enough, 2 of 3 people find this review helpful. I had someone look at the page code for me and the non-helpful checker just happens to be from the same IP address as the comments here from the restaurant owner. I’ve been contacted by restaurant managers over the years responding to my reviews (good and bad) and they have generally been concerned about the bad reviews. I have edited my reviews as a result of giving a place another try, or hearing another side of a story that I had not considered. But the manager/owners in this case have never contacted me, despite my very detailed review of the situation. Instead, they attempt to discredit the review and publicly post about not being from Minnesota. See what I mean when I say ‘the owner(s) will disappoint you if you ever bring their error to their attention?’
Food is okay at best. The white cheese that everyone raves about is nothing more than velveta without the coloring. It is nothing special. Recipes were copied from an establishment in Georgia. That’s it. Nothing more or less.