Uncle Tony’s

9 Reviews on “Uncle Tony’s”

• Arnold Layne

  I drive past this place all the time and typically only see the same 2 cars parked in the very front spots. I decided to give this place a try one Saturday afternoon around 12:30. As expected, the same 2 cars were parked out front and no customers were inside. That should have been the first sign to leave because typically, in most respectable eating establishments, the staff should park in the back or side and there should be customers eating inside during lunchtime. The place definitely looks like Uncle Tony invests as little money back in to the place as possible. Also, avoid the bathroom if possible (disgusting). Once I went inside I met Dwayne and the 1 waitress (both completely lack customer service skills). They appeared as if I were interrupting their Saturday afternoon and seemed bothered that they had a customer. I ordered a Burger with Bacon and some fries. The waitress said that it was not on the menu and suggested that I order a Nuni Bacon Cheeseburger and ask for no Cheese (ok then…). I guess that is another way to make me pay for something that I don’t want.I specifically asked for my burger to be cooked medium and not well done. The waitress said if the cook is not busy then she will ask him. I thought she was joking considering I was the only person in the place, but she clearly was not joking. What could Dwayne possibly be busy doing? Maybe this place is a front for something else.While waiting for the food I had the pleasure to read Uncle Tony’s Rules. I am guessing these are supposed to be amusing, however they are simply rude and an excuse for Uncle Tony and the staff to avoid any responsibility for their actions. Ok, so now for the food review. Extremely overpriced well-done burger with a mediocre taste filled with seasonings to detract from the overcooked meat. The fries were re-cooked and soggy. Complete disappointment and seriously doubt all of the possitive reviews on this place. Additionally, I asked to speak with Uncle Tony and Dwayne said the he only comes in on Mondays. So I called last Monday and the waitress said that Uncle Tony will not be coming in today and she does not know when he will be in. It’s apparent that the staff is uneducated in customer service and Uncle Tony does not have a system in place to resolve any issues with his customers (customer). Suggest that you drive another 10-15 minutes and go to the Woodlands or anywhere else for a quality burger!

  December 26, 2015, 12:29 am

  Log in to Reply
• Tx_ag_10

  Great Burgers!. The rattlesnake burger was amazing! I will definitely be coming back! It is definitely worth the drive out here!

  November 23, 2014, 7:46 pm

  Log in to Reply