Latest Reviews
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Not impressed. I've sadl.... Not impressed. I've sadly had better sushi from the grocery store. The sushi was not fresh, the fish did not seem to be c…
Rosmakloma
Kobe Japanese Steaks and Sushi
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Over an hour for appetizer. Waited over an hour for our food. Appetizer came after the sushi. When we made sure they didn't lose our order waitress sa…
Chase.ael
Kobe Japanese Steaks and Sushi
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It is really true about people complaining with waitresses however I found it very reasonable when I got to know that kobe is one of the restaurants t…
I Love Foodsssss
Kobe Japanese Steaks and Sushi
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Kobe Japanese Steaks and Sushi is open for Casual Dining. Kobe Japanese Steaks and Sushi serves Japanese, Steak and Sushi dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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7 Reviews on “Kobe Japanese Steaks and Sushi”
Not impressed. I’ve sadl…. Not impressed. I’ve sadly had better sushi from the grocery store. The sushi was not fresh, the fish did not seem to be chilled properly, and most of the roll flavors just blended together. Not that a skill cannot be taught – it’s just a little disconnecting when the sushi chefs are not Japanese.Not bad sushi, just disappointing.
Over an hour for appetizer. Waited over an hour for our food. Appetizer came after the sushi. When we made sure they didn’t lose our order waitress said we needed to be patient. Never going again. Sushi was mediocre
It is really true about people complaining with waitresses however I found it very reasonable when I got to know that kobe is one of the restaurants that support college students by hiring them. And foods are delicious! And it is well worth waiting. Hibachi usually take long time and plus with performance = more time. I don’t know why people don’t eat up-stair if don’t want to wait for hibachi.. because they do hibachi upstair too. I want to give kobe 5 stars17 Feb, 2014I completely love Kobe. Even though there needs to be some adjustments among waiters, the food quality is really good and fresh. You must try before you review something.
Terrible service. I don’t write restaurants reviews because I used to work in the service industry I know and acknowledge the challenges faced day in and day out. Whenever I have a bad experience I just don’t cross that restaurant out because it could have been the cook, server or simply just a bad day, which doesn’t excuse it as I have higher standards. However, again by knowing first-hand the challenges face I tend to give another opportunity to see if the restaurant, staff, food quality or management have redeem themselves. Well, I gave Kobe two opportunities and both were just terrible to the point I feel compelled to write this long bad review to detail my experiences and to warn you, this may happen to you. I picked the restaurant for my birthday celebration and my husband made a reservation for the whole family. It’s the weekend of San Patrick’s and they cant find my reservation, nor will one be available within 45 minutes or so. We were able to secure another reservation at La GRotta. No apologies and no sympathy. As we are getting ready to leave suddenly a reservation was cancelled and they were able to accommodate us. It’s already 8pm for an original 7:30pm reservation. Also for a large group and a child, you bet we always make reservations for these types of events. The place was dirty, trash on the floor, dirty curtains covering chairs, boxes, just a mess that everyone can see so no need to have half dirty curtains. The place was super-hot throughout the night. The ventilation was poor. Certainly not conducive of a nice dinner with family. Maybe the venue wasn’t the right choice to begin with. The salad dressing is just tangy and leaves a bad after taste. Not like your usual ginger sauces in other hibachi places. The food was okay. Nothing glamorous and perhaps a little greasy. The filet mignon and scallops were excellent. Few weeks after I went to Kobe again for a co-worker’s birthday celebration. This time I didnt make any of my co-workers aware of my prior experience as I wanted to be opened minded. Again, same lack of customer service when greeting you. Just not welcoming with a southern charm as other RVA restaurants. We wanted hibachi but we had to decide between express or with the show. Since we were celebrating of course we picked the show. We were out of there an hour and half later at lunch time on a Friday. The grill wasnt on and when we arrived the couple in our same area had already been waiting for 20 minutes. Not a good sign for starters. On a Friday and pay date, they didnt have Pepsi or diet Pepsi. We had to pick between sierra mist, water or tea. Few of my co-workers picked tea which had to be returned because it looks like someones pee on a glass literally. It was like warm sewage water with no ice. Pretty disgusting. After 40 minutes wait, we advise the server that we wanted to be moved to the express table and suddenly the chef appeared. Food was consistent and was actually good. Salad dressing again sour and tangy. What probably was extremely upsetting was that 8 people out of the 10 people at the hibachi got their tickets wrong. First server leaves with my credit card and took her like 10 minutes to come back. My ticket was fine but she just returned my credit card with no slip, so I wasnt sure if she had run it or not. I asked her but she wasnt able to answer. While this is happening everyone else realized that their tickets didnt match to what they ate. Even involving the manager she was to frazzle to even be in control of the situation. Definitely will not go there again for dinner or hibachi. I do hear their sushi menu is fantastic and perhaps may try that sometime for lunch again. For a restaurant that has been in Richmond for this long, cleanliness certainly is concerning. Very messy and dirty place. If that is the front of the house, I cant only imagine the back of the house- and this coming from someone that has managed restaurants before.
PITIFULLY SMALL PORTIONS. This is my second time eating at Kobe. I purchased a groupon for my daughter’s birthday dinner. Big mistake! The portions were not substantial to begin with and with the groupon significantly decreased in size. The sushi portions were PITIFULLY SMALL. Someone should advise management that the purpose of these types of promotions is to attract customers. A customer should leave feeling as if they got a deal and wanting to return based on quality of food and service. Even with my groupon discount I felt like I was ripped off.
Terrible service. The food is good, but the waitress was no where to be found, our cocktails took 25 minutes, the chef thought he was on american idol because he not only sang us one of his songs but gave us an entire history of his singing career. I remember him from Kenji, he tried to get us to buy his CD while we were eating dinner. He was inappropriate then at Kenji and at Kobe. When we finally found our waitress to get our checks that process took another 45 minutes. I eventually had to go upstairs and ask someone else to help us, they still messed up on multiple checks ( adding a bottle of wine, double charging) I was one step away from complaing to the manager, there were maybe 5 other tables filled in the entire restaurant so it wasnt even close to busy. Not only will i never go back, I will tell all my friends to never go.
Sushi Floats My Boat. Came to Kobe to meet a friend on a quiet Tuesday night. There are two levels; the upper- with regular tables and a sushi bar, and the lower- with hibachi tables. The ceiling was painted a galaxy blue, and plenty of ambient lighting. We ordered a sushi boat, which was plenty for two people. We struggled to finish it all. But it was all so yummy, we had to! They have a nice selection of alcohol. I would definitely want to try their hibachi out next time. Can’t wait to go back!