Latest Reviews


  • it good.the food is delish. Service was also amazing. You should go there some time i love their food so much as well as their service they answered a…

  • I was called a lying horrible customer because they kept messing my food up. I was called a lying horrible customer because I wanted to return my orde…

  • DMZZ. Prices are fair. Food is good.Service at the front desk is awful.…


About

Jade Garden serves Chinese. Incorrect or missing information? Make a report, or claim the restaurant if you own it!

Details



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deliverytakeaway available

Reviews

8 Reviews on “Jade Garden”

Very Good
4.4
8 reviews
  • Melarson09

    I was called a lying horrible customer because they kept messing my food up. I was called a lying horrible customer because I wanted to return my order that was wrong for the second time! I loved Jade garden when we first started eating there a little over a year ago. Then after a couple of months of getting take out a couple of times a month the food started to go down. I received uncooked chicken once but didn’t complain since it was a first time thing. Then I had another experience with my food take 40 mins when it was supposed to take 20, the staff informed me after it came out that they had to remake it and thats why it took so long instead of informing me while i was waiting. Then I always get Chicken lo mein with no onions and a couple times in a row there was onions in it. So i finally called and just submitted my complaint with the manager. He said he put a credit on my account for it and I’m welcome to come in and get the right order anytime. When I tried a couple weeks later there was no credit. Then after some convincing because they got a new computer system and a bunch of stuff was lost that they may have lost my credit they said they would give it to me. Then I when I picked it up I got home and saw it was fried rice instead of lo mein. I called immediately and the Hostess told me thats what I originally said and she wasn’t going to do anything about it. Later I called to talk to the supervisor who would not release his title or name to me at first eventually he said he was the owner Jake and he stated there is no credit on my account and they gave me that free food and I’m a lying horrible customer. That his staff was right and that I said fried rice not lo mein. He also said he doesn’t care to loose my business my fiance and I give him at least twice a month because once again I’m a lying horrible customer and then he hung up on me.

  • 6546

    DMZZ. Prices are fair. Food is good.Service at the front desk is awful.

  • 2clouds

    I went there when i was really high…food was insane! Waitresses not so much, they only filled drinks halfway and weren’t to nice.

  • Kaylee Hable-Guild

    Slow delivery. I like jade garden a lot and i love the online ordering option but the delivery is always slow. Usually i dont mind waiting up to 45 minutes to an hour but my most recent order it took over an hour and a half and i only live ten minutes away! very frustrating!

  • Jackie

    Typical Chinese buffet, it’s fine for the price the food is always warm and good. Staff is friendly.

  • John Lighthizer

    Good food great price during lunch

  • Eatforlife

    If you like Peanut Chicken, this is THE PLACE for a low-cost buffet option.

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(715) 833-9868

Directions

3620 Gateway Dr, Eau Claire, WI 54701

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